OGH HOME HEALTH RECEIVES 2024 HHCAHPS HONORS STATUS FOR EXCEPTIONAL PATIENT CARE
- amarrufo6
- Jan 22
- 2 min read
FOR IMMEDIATE RELEASE
1-21-2025
OGH HOME HEALTH RECEIVES 2024 HHCAHPS HONORS STATUS FOR EXCEPTIONAL PATIENT CARE
Perryton, TX — OGH Home Health is proud to announce it was named a 2024 HHCAHPS Honor recipient by MatrixCare, a leading provider of RCM services, CAHPS surveys, and advanced analytics for home health and hospice organizations. This prestigious program recognizes agencies that excel in delivering a positive patient experience and high-quality care as measured by the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) satisfaction scores. MatrixCare evaluates performance based on the Willingness to Recommend question as a qualifier, followed by 18 other publicly reported measures for the period of April 2023 through March 2024.
HHCAHPS Honors recipients must exceed the MatrixCare National Average on at least 85%, or 17, of the evaluated questions. “We began this program more than ten years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating high-quality patient care,” said Jeremy Crow, head of RCM and CAHPS survey at MatrixCare. “We’re thrilled to congratulate OGH Home Health on their success and are so proud and honored that they have chosen to work with us in helping drive success for their agency.”
Sandra Burton, Director of Long-Term Care at OGH, credits her team for being named a 2024 HHCAHPS Honors recipient. She said, "A big shout out to the OGH Home Health team for a job well done. Your commitment towards the OGH mission is praiseworthy. As evidenced, by the Matrix 2024 Home Health CAHPS honor award, your dedication to customer satisfaction is exceptional. Thank you for all your hard work and everything you do for our community."
For inquiries or assistance, please contact Ochiltree General Hospital at 806-435-3606.
Ochiltree General Hospital, your hometown critical access hospital, offers an expansive collection of programs and services designed with you in mind. From our Obstetrics and Women’s Health services to the programs at The Seasons Assisted Living, our aim is to provide for you and your loved ones no matter the stage of life or need.
Amie Marrufo
Community Education Director
Ochiltree General Hospital
806-648-7402
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